Timing The Trade Charts - Frequently Asked Questions
Does Timing The Trade Charts come with
instructions?
Yes. You will find a Help File located within the software under the "Help"
heading in the main toolbar. There you will find instructions on how
to use all of the features of the software.
What if I need more help, or have problems
with my software?
We offer support for this software by either calling our office at
1-877-518-9190, or by email. To get email support, simply click the
following link: Email Support
Do I have to pay a recurring fee for Timing
The Trade Charts?
Yes. Timing The Trade Charts is a subscription based service that is charged
on an annual subscription basis.
I tried to create a scan list of the IBD 100
and it is asking me for a username and password, what do I enter?
In order to access the IBD 100, you need to have a membership to
Investors.com. If you already have one, just enter the username and
password you use to login to Investors.com. If you don't have one, you
can sign up for a free trial by
clicking here.
If I buy Timing The Trade Charts, do I still
need Tom's book, "Tom O'Brien's Timing the Trade; How Price & Volume Move
Markets?
Yes. We think you'll be amazed at the work Timing The Trade Charts does, but
if you don't have an understanding of the concepts in Tom's book, there is
no way you will be able to take advantage of all of the great features and
tools. Plus, the book will provide you with invaluable guidance on the
mental aspects of trading, how to handle your trades, and the most
important, money management!
Can I try Timing The Trade Charts
before I buy it?
Yes. Simply download the software and you will instantly receive a risk-free 7 day trial of the software to evaluate.
How do I buy Timing The Trade Charts?
Once you decide to purchase Timing The Trade Charts, you can do so by
ordering your license through our secure online shopping cart.
Click here to order now or click "Buy Now" in the license window when
the program starts.
How do I license my Timing The Trade Charts
software once I've purchased it?
When you first start the software you will see the license screen, where it
will tell you how many days are left in your trial, give you a link to
purchase the software, and give you a link to "Email my registration number
and get my unlock code". Once you have purchased the software, click
on the link to "email your registration number" and it will open up an email
with your registration number in it already. Just add your name and
phone number and send the message. Once you receive your Unlock Code
via email, copy and paste it into the license window and click
"Register". You're all set!
Is Timing The Trade Charts an "end of day"
or "real time" software?
Timing The Trade Charts is considered to be an End of Day program, and
you're able to plot daily, weekly, or monthly charts. The data feed
for Timing The Trade Charts is delayed approximately 20 minutes, and you
will see the last bar on your chart reflect the most recent data.
How is Timing The Trade Charts software
delivered?
Timing The Trade Charts is easily downloaded from our website. In
fact, you can download it before you buy it and try it risk free for 7 days.
This allows you to take immediate delivery of the software anytime you like,
day or night. And when updates are available for the software, you can
download those as well, without having to wait for a CD to be shipped to
you. To download,
click here.
I have two computers, do I need
to buy two licenses?
Yes, you will need to buy two licenses. One of the many benefits of
your Timing The Trade Charts software is the premium data you will receive.
In order to ensure that only registered users are using the data feed, you
will need a unique license for each computer on which you wish to use the
software.
I'm having a problem
installing with Windows Vista, what should I do?
If you receive the following error message when trying to install Timing The
Trade Charts:
Save the file, then right click on the file and select "Run as
administrator" as shown:
